John Kennedy

John Kennedy

John Kennedy is a speaker and author specializing in strategic planning, benchmarking, culture creation, on-boarding, retention processes, leadership development and teamwork, and accelerating sales within the horticulture industry. Over the past 25 years, Kennedy has presented to nearly 500,000 audience members worldwide, delivering a dramatic and sustainable impact on many companies and associations within the horticulture industry.

BoomerWrangle, John Kennedy Consulting

Six Steps to Delivering a Consistent Customer Experience

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For over two decades, John Kennedy has been speaking and consulting to the independent garden center community, and has created a process to drive relevance, revenue and relationships with your customers…one interaction at a time.  John will share his toolbox with the audience to allow them to follow a simple and effective process to delivering an exceptional and consistent customer experience. 

Bridging the Communication Gap Between Multiple Levels of Leadership

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Whether you are in the field as a foremen or part of a successful install or maintenance crew, the same challenges exist that stop companies from going for good to great—Effective Communication.  Join John Kennedy as he helps break down these barriers and open up the chain of command and lines of communication with effective techniques for techs and listening skills for leaders. The outcome will be a clear approach to communication that is supported by a memorable exercise you will want to take back to your teams.   

Creating a Culture of Measurement and Engagement

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The health of your garden retail business and the health of your body are very similar.  Each have key performance indicators (KPI’s) that make all the difference when it comes to creating a business and a body that is built to last.