Tom Shay

Profits Plus

Tom Shay's experiences as a fourth generation small business owner provide him with the knowledge and background to present tried and proven ideas to assist owners, managers, and staff with the day to day operation of their business. During the 25+ years that Tom was a part of the family business, the businesses were ongoing laboratories for the techniques that Tom shares.

He presents proven and time tried ideas on the topics of business strategy, marketing, staff education, sales, and financial management.

A native of Fort Smith, Arkansas, Tom started his first job working in his grandfather's general store. Tom moved to Florida to join his parents in the family operation they had purchased in 1971. Over the next 26 years, the Shay family owned and operated three businesses. In 1997, Tom sold the business to devote full time to the development of seminars and writing magazine columns and books.

In addition to providing proven business building ideas through his writings in over 75 trade publications, Tom has authored twelve books on small business management and a college text book on small business accounting. As a speaker, Tom earned the Certified Speaking Professional (CSP) distinction, an honor that has been earned by less than 8% of speakers worldwide. As a magazine columnist, Tom received multiple Jesse H. Neal award nominations.


Track: Retail
Jan 23 2018 - 8:00am

Businesses that have high average sales tickets and high sales per square foot do not do so by accident. During this presentation, techniques for improving both will be shown. And these ideas do not require a large budget! There are over 25...

Track: Business & Marketing, Retail
Jan 23 2018 - 9:00am

As a buyer of merchandise for your business, have you asked yourself if buying is an art form or a science to be calculated. This session will explain the eight key components that require attention so that merchandise does a better job of...

Track: Business & Marketing
Jan 23 2018 - 1:30pm

We need to stop looking at our industry the way an economist does and instead look at our business for 2018 through the eyes of small business owners. This session provides a list of what to do, what not to do, and what to stop doing so that this...

Track: Retail
Jan 23 2018 - 3:15pm

Inventory that is “just sitting” in your business is a waste of money. With live goods this becomes items that either die or you hope to sell for pennies on the dollar. With hard goods, it is a waste of your time and money to let it sit, hoping...